FAQ

Quick answers about your account, deposits and withdrawals.

How to Sign-Up
1. Visit the new.bitdeposit.com homepage
2. Click the Sign-Up button
3. Enter a unique Username
4. Enter a strong Password
5. Re-enter your password
6. Use Affiliate Code (if you have any otherwise, skip it)
7. Click Sign-Up, and your account will create
How to Log In To Your Account
1. Visit the new.bitdeposit.com homepage
2. Click the Login button
3. Enter your username or email address
4. Enter your account password
5. Click Login, and go to your user account
How to Collect Your Bet ID and Password
1. Log In to your account
2. Click on the Profile Bar
3. Click on the Bet Account List
4. Click on (Copy) right the Username, to copy your Username
5. Click on (Copy) right the Password, to copy your Password
How to Add Your Name and Profile Picture
1. Go to your User Account
2. Click View Profile to enter your information
3. Enter your Full Name
4. Click Save to complete
5. Click Upload Photo to add your photo
How to Verify Your Number
1. Go to your User Account
2. Click Verify Mobile Number
3. Enter the and click Send OTP
4. Enter the OTP code on the next field
5. Click Save to complete
How to Change Your Password
1. Go to your User Account
2. Click Security
3. Click Change Password
4. Enter your Current Password
5. Re-enter the password
6. Press the Change button, and your old password is changed
How to Make A Deposit
1. Go to your Dashboard
2. Click on the Deposit button
3. Choose a Gateway to deposit money
4. Click on Select Mobile Number
5. Copy the account number and transfer the money
6. Fill out the Deposit Amount field with the transferred amount
7. Enter the transaction ID or sender number in the Transaction ID/Number field
8. Click Select File to attach a picture/screenshot. (If needed)
9. Click Submit and your request will show as pending
How to Add A New Withdrawal Account Number
1. Go to your Dashboard
2. Click on Withdrawal Account
3. Click Add New button
4. Choose your Transaction Type
5. Enter your Account Number
6. Scroll to the bottom and press the Send OTP button
7. Enter the OTP code and click Save
How to make A Withdraw
1. Go to your Dashboard
2. Click on the Withdraw button
3. Choose a gateway to withdrawal
4. Select an Account Number
5. Enter the Amount
6. Click Submit and your request will show as pending
How to Cancel A Deposit/Withdraw Request
1. Go to your Dashboard
2. Click on Deposit/Withdraw* button
3. (*which you want to cancel)
4. Scroll down to find out your Pending Request
5. Enter the Amount
6. Click Cancel, and your request will show as removed in the transaction history

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