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GENERAL TERMS
The following Rules about the BitDeposit stipulate the manner of accepting deposits, withdraws, payings, and resolving disputes, as well as the specific features. These Rules shall govern any other relations between the BitDeposit management and the customer. These Rules shall apply to interaction on the website.
- User can change their 1-xB-it password but must provide the right information to our support team when they change it. Otherwise, their withdrawal will be rejected.
- User can set security questions on their 1-xB-it account but when they set it they must provide the information to our support team.
- Users cannot use two-factor authentication on their 1-xB-it account. The management reserves the right to ban the betting account that uses this kind of security option.
- In BitDeposit, users can verify only one account with a number.
- Logging in with multiple IDs simultaneously on the same phone or app is strictly prohibited by BitDeposit.
- Users are strictly prohibited from participating in any casino games and virtual games offered on third-party (like 1-xB-it, 1xbet, etc) betting platforms. Any attempt to access, engage in, or participate in casino and virtual gaming activities will result in immediate suspension or termination of the user account. (new.bitdeposit.com reserves the right to withhold any balance or winnings obtained from casino and virtual gaming activities violating this prohibition.)
- Users are strictly prohibited from deleting or attempting to delete any kind of bet history on third-party (like 1xbit, 1xbet, etc) betting platforms. All bet history must be retained as part of our commitment to transparency, regulatory compliance, and responsible gambling practices. new.bitdeposit.com reserves the right to withhold any balance or winnings associated with such actions. (Any attempt to delete or tamper with bet history will result in immediate suspension or termination of the user account and may lead to further legal action if necessary.)
DEFINITIONS
- User - is an individual transacting money through the website.
- BitDeposit - is a betting site where the user places their bets
- Deposit - is a financial term that means top-up money in a betting account. A deposit is a transaction involving a transfer of money to the betting site.
- Withdrawal - A withdrawal involves removing funds from a betting account. In some cases, conditions must be met to withdraw
- Status - When the user submitted a request to the system but is not yet completed, called Pending. When a pending request is canceled by the user, that’s called Removed. When the management finds the request made by the person is reasonable & accepts it, called approved. When a pending request is canceled by the management for a logical cause, that’s called Removed.
- Remark - a logical statement of approving or rejecting a user’s request.
- Transaction Type - is a field in the system used to represent which gateway the user chooses for the transaction he makes.
- Transaction Number - is a field in the system used to represent the number in which the money is taken in.
- TrxID/ Number - means a unique number that is used to track transactions.
DEPOSITS AND WITHDRAWALS
The following Rules about the BitDeposit stipulate the manner of accepting deposits, withdraws, payings, and resolving disputes, as well as the specific features. These Rules shall govern any other relations between the BitDeposit management and the customer. These Rules shall apply to interaction on the website.
- You can use Taka (৳) only for deposits and withdrawals.
- All deposit and withdrawal requests are processed 24/7.
- The BitDeposit management reserves the right to change the deposit number used by customers when making deposits. Before transferring any funds, the customer must ensure that they are using the number displayed in the deposit window.
- Customers must only use the numbers displayed in the pop-ups that appear for each payment method when making deposits and withdrawals. Customers must ensure that the selected number matches the method of the platform from which or to which they are transferring funds. If a customer selects the wrong method, he must contact our support team.
- The minimum deposit and withdrawal amounts depend on the payment method chosen by the customer and are determined at the discretion of the management. The current deposit and withdrawal limits can be found in the "Deposit" and "Withdraw" sections. BitDeposit does not charge any fees for deposits. BitDeposit charges a minimum of 10 taka fees for any amount of withdrawals.
- BitDeposit can refuse any withdrawal should the deposit or withdrawal amounts be inconsistent with bets placed (the Customer must place bets with stakes that add up to the sum of all deposits and the bets must have odds of at least 1.1). Permitted withdrawal amounts shall be calculated based on the amount of the bets placed from any given deposit.
- BitDeposit can refuse any withdrawal if the betting account is misused.
- ATTENTION! Deposit or withdrawal from other holders is strictly prohibited. The management reserves the right to ban the betting account.
INFORMATION TYPE
The information and data about you that we may collect, use, and process include the following:
- Information that you provide to us by filling in forms on the Website or any other information you submit to us via the Website.
- Records of correspondence, whether via the Website, email, WhatsApp, or other means.
- Details of the transactions you carry out with us, whether via the Website, WhatsApp, or other means.
USES OF INFORMATION
We may use your personal information and data together with other information for the purposes of
- processing your deposits and withdrawals
- setting up, operating, and managing your account
- complying with our legal and regulatory duties
- carrying out customer analyses
- providing you with information about offers and services, where you have consented
- monitoring transactions for the purposes of preventing fraud, money laundering, and cheating.
DISCLOSURES
We are entitled to share the information we hold on you which includes personal data and history in order to investigate fraud and money laundering.
BONUS PROGRAMS
The information and data about you that we may collect, use, and process include the following:
- This section provides information about the bonus programs offered by the.
- The management is entitled to change the terms and conditions of bonuses, to suspend or terminate them at any time.
BONUS ABUSE
- Customers are forbidden from abusing bonus offers. The following bonus-to-deposit ratios are considered to be abuse. In the event of such abuse, the Company has the right to prohibit offending customers from receiving any bonuses and to cancel any winnings obtained using bonus funds both during and after wagering.
- The management reserves the right to monitor customers’ transaction histories and logs for any reason and at any time. If evidence of bonus abuse on a customer’s part is discovered during verification, the bookmaker has the right to cancel the offending customer’s bonuses.
- If the management determines that a customer is using deposit strategies of which the management does not approve when wagering a bonus, the management has the right to penalize that customer and exclude them from the current and all subsequent offers.
- If the management discovers evidence of bonus abuse, it has the right to take the following measures against the offending customer: cancel all current bonuses and bonus winnings, and block the user's account.
SECURITY
We will take all reasonable steps as required by law to ensure that the personal information that we collect is accurately recorded and kept securely. All personal information will be destroyed when it is no longer required to be retained or by law. We do not warrant the security of any information which you transmit to us over the Internet. Any information which you transmit to us is transmitted at your own risk. However, once we receive your transmission, we will take reasonable steps to protect your personal information from misuse, loss, or unauthorized access.
FORCE MAJEURE
- The management shall not be responsible or financially liable in the event of a failure or delay in the fulfillment of any of its obligations under these Rules as a result of force majeure circumstances, including but not limited to, any problems with telecommunication systems, problems with electricity supply, problems with computers (or other equipment) belonging to third parties, fire, lightning, explosions, flooding, extreme weather conditions, strikes or lockouts, acts of terrorism, or actions by government or any competent authority.
- The management activity shall be considered to be suspended for the duration of the force majeure circumstances. The management shall take all necessary measures to deal with the force majeure circumstances or find a way to fulfill its obligations in spite of the force majeure circumstances.